Delivery & Returns
ALL UK MAINLAND (ORDERS OVER £19.99 ARE FREE WHAT YOU SEE IS WHAT YOU PAY!! NO ADDED EXTRAS AT THE CHECKOUT
Uriciplex uses Royal Mail and DPD as our main carriers. Any items which are purchased and weigh up to 1kg including packaging will be sent via Royal Mail. Any items which weigh over 1kg inclusive of all packaging will be sent via our courier DPD. DPD offer great new technology which allows us to track and trace your parcel every step along the way right from when the parcel is picked up here until it is signed for at your door.
Please ensure that someone is home to sign for the parcel (this can be you, a friend or family member) or arrange to have your delivery sent to your place of work;
Maybe you have a secure place at home that your parcel can be left i.e. in a coal bunker or garden shed. Or better still you may know of a neighbour who would be able to sign for the package.
(REMEMBER TO PUT ANY NOTES LIKE THIS ON YOUR ORDER)
Free Delivery 1-2 Days Estimated time of delivery.
ALL ORDERS PLACED WILL BE DESPATCHED THE FOLLOWING DAY (EXCEPT SATURDAYS)
PLEASE NOTE THERE IS NO POSTAL SERVICE ON BANK HOLIDAY. ANY ORDERS PLACED THE DAY BEFORE A BANK HOLIDAY OR DURING A BANK HOLIDAY ON A NEXT DAY SERVICE WILL NOT BE DESPATCHED UNTIL THE NEXT WORKING DAY.
All orders placed Saturday will be despatched on the next working day (Monday excluding bank holidays)
Uriciplex is not responsible for customs seizures. In the event of a customs seizure, we cannot issue a refund. it is the customer responsibility to check your countries laws to ensure the purchased products are allowed into your country.
We stand behind our products. If for any reason you are not completely satisfied with your purchase, we offer a full refund minus postage. Send us an email or give us a call on 020 385 80803. We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you. 100% Satisfaction Guarantee!